In the context of enhancing public trust in engineering, what action should an engineering firm take when a project fails to meet the promised standards?
University of Ilorin GET101 2025 past question
- Minimize publicity and avoid disclosing details to the public
- Blame subcontractors or external factors for any shortcomings
- Transparently communicate the failure and steps taken to rectify it
- Offer discounts on future services instead of addressing the failure
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